distrorig

Support

Frequently asked questions

Updated October 16, 2026

distrorig makes marketing videos for software: an AI agent uses your product and records it, an AI creator introduces it on camera, and an AI voice narrates. You give it a URL and describe the video in a chat; you never record anything.

How it works

Questions about recording, the AI agent, formats and editing. How it works goes through each step.

  • What kinds of products the agent can use, and what to do for a native mobile app
  • How long a video can be, and which formats you can export
  • How the person on camera stays the same, and what happens before a clip is paid for

Plans and billing

Questions about price, the allowance and refunds. See pricing and the refund policy.

  • What Pro costs, and whether there is a free trial
  • What happens when the month's allowance is used

Posting

Questions about where videos go. distrorig posts to TikTok and YouTube; for other platforms you download the MP4. The YouTube Shorts ads page explains when a video posts as a Short.

Privacy and your account

Questions about logins, storage, teams and deleting your account. See security, the privacy policy and contact.

Questions

What is distrorig?
distrorig makes marketing videos for software. An AI agent uses your product and records it, an AI creator introduces it on camera, and an AI voice narrates.
Do I have to record anything?
No. You give distrorig your product's URL and a login if it needs one. The AI agent opens the product in its own browser and records the steps the video shows.
What kinds of products can the AI agent use?
Any web product it can open in a browser, on a desktop layout or a mobile web layout. It does not operate native iOS or Android apps or desktop software.
My product is a native mobile app. Can I still use distrorig?
Yes. Record your app on your phone and upload the file as product footage. distrorig adds the creator, voiceover and captions around it.
Can I watch the agent while it works?
Yes. You can watch the agent's browser live and steer it in the chat.
How long can a video be?
Length targets are 15, 30, 45, 60 or 90 seconds. One product recording can be up to 5 minutes, and each generated shot is 2 to 30 seconds.
Which formats can I export?
9:16 vertical (1080 by 1920), 16:9 landscape (1920 by 1080) and 1:1 square (1080 by 1080), as an MP4 file.
Can the person on camera look the same in every shot?
Yes. A person who appears in several shots is made once as an avatar. You can also make an avatar from your own photo.
Do I pay for a clip that comes out wrong?
Before a clip with a person is made, distrorig shows you an opening still to approve. A second AI reviewer also checks every new still for problems such as broken bodies or wrong light.
What happens when I change one part of a video?
Only that part is made again. Change one line of the script and only that voiceover is regenerated; the rest of the video is kept.
How much does distrorig cost?
Pro costs $49.99 a month, or $479.88 a year. Both include a monthly generation allowance. See pricing.
Is there a free trial?
No. You can sign in and look around for free, but chat, recording and generation need a Pro plan.
What happens when I use up the month's allowance?
Generation pauses until the allowance renews on your plan's start day. Editing, exporting media already made and posting still work.
Can I get a refund?
No refunds are given except where the law requires. You can cancel any time, and the plan runs to the end of the paid period. See the refund policy.
Where can distrorig post my video?
To TikTok and YouTube, now or at a set time. For Instagram, Facebook or LinkedIn, download the MP4 and upload it yourself.
Does distrorig run my ads?
No. distrorig makes the video and can post it organically. It does not run or buy ads in Meta or TikTok ad accounts.
Is my product login safe?
Product logins and social account tokens are encrypted at rest with AES-256-GCM. Use a test or demo account where you can. See security.
How much storage do I get?
Each workspace has 1 GB of storage on every plan. Deleting items in your Library frees space at once.
Can my team share a workspace?
Not yet. distrorig has no team seats today. Each account has one workspace.
How do I delete my account?
Email legal@distrorig.com from the email address you sign in with.

Read next

Make a video from your product

Give distrorig your product's address and say what the video is for. You get a finished video you can edit, export and post.

Make a video